I went to Feralas to do the final OOX robot chicken escort quest, but like the day before the chicken refused to budge. So I reported the bug in game. One hour later a GM sent me a tell that this is a known bug of the current patch version, and they are working on fixing it.
Okay, I don't think that in this situation it is realistic to hope for immediate resolution of the problem. Being informed that the bug report has been received, and is being fixed soon is sufficient customer support. I can live with that.
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